Last updated: May 7, 2026 Effective date: May 7, 2026
These Terms of Service ("Terms") form a legally binding agreement between you and PKNT Enterprises, LLC, a Massachusetts limited liability company doing business as Cadence Advisers ("Cadence," "we," "us," or "our"), governing your access to and use of cadenceadvisers.com (the "Site") and our services (collectively, the "Services").
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
Our principal address is 15 Cattail Lane, Sharon, MA 02067.
Questions about these Terms can be sent to peter@cadenceadvisers.com.
You must be at least 18 years old to use the Services. By using the Services, you represent and warrant that:
Cadence provides operational consulting, AI-powered assessments, discovery analyses, and recommendations to small and mid-sized businesses. The Services may include:
The specific scope of services for each engagement is determined by agreement between you and Cadence.
Some features of the Services require you to provide information about yourself, including your name, email, and other contact details. You agree to:
You are responsible for all activity that occurs under your account or through credentials issued to you.
You agree not to:
You retain ownership of the information, content, and materials you submit to or share through the Services ("User Content"). This includes assessment answers, discovery inputs, business documents, meeting transcripts, and any other content you provide.
By submitting User Content to the Services, you grant Cadence a non-exclusive, worldwide, royalty-free license to use, store, process, transmit, and display the User Content solely for the purpose of providing the Services to you.
We do not use your User Content to train artificial intelligence models. We do not share your User Content with third-party AI providers for the purpose of training their models.
You represent and warrant that:
You are responsible for the consequences of submitting User Content that violates these representations.
The Services, including their design, code, content, methodologies, frameworks, and assessment questions, are owned by Cadence or our licensors and are protected by copyright, trademark, and other intellectual property laws. Except for the limited rights expressly granted to you in these Terms, all rights in the Services are reserved.
The "Cadence Advisers" name, logo, and related marks are trademarks of PKNT Enterprises, LLC.
For paid engagements, the deliverables we produce for you (such as discovery reports, recommendations, and configured tooling) are licensed to you for your internal business use. The frameworks, methodologies, prompts, code, and underlying systems we use to produce those deliverables remain Cadence's property.
If you provide us with feedback, suggestions, or ideas about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose, including improving the Services.
If your engagement involves paid services, the fees, payment terms, and scope will be set forth in a separate written agreement between you and Cadence (the "Engagement Agreement"). Unless otherwise specified in the Engagement Agreement:
Some Services may incur usage costs charged directly by third-party providers (for example, AI processing costs, communication platform costs). Where this is the case, you are responsible for paying those costs directly to the provider, and Cadence does not bill or absorb those costs.
The Services rely on third-party providers, including those listed in our Privacy Policy. Your use of those providers may be subject to additional terms.
We are not responsible for the content, practices, or availability of third-party services. Your interactions with third-party services are between you and that provider.
Cadence uses artificial intelligence to generate assessments, analyses, recommendations, and other deliverables. AI-generated content has limitations:
You acknowledge that AI-generated content is provided as a starting point for your consideration, not as a guaranteed outcome.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, CADENCE DISCLAIMS ALL WARRANTIES, INCLUDING:
CADENCE DOES NOT WARRANT THAT THE SERVICES OR ANY CONTENT WILL MEET YOUR REQUIREMENTS, OR THAT ANY ERRORS WILL BE CORRECTED.
YOU USE THE SERVICES AT YOUR OWN RISK.
TO THE FULLEST EXTENT PERMITTED BY LAW:
CADENCE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, EVEN IF CADENCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
CADENCE'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, IN AGGREGATE, WILL NOT EXCEED THE GREATER OF:
(a) THE AMOUNT YOU PAID CADENCE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR
(b) ONE HUNDRED DOLLARS ($100).
THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Cadence and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
You may stop using the Services at any time. If you have an active paid engagement, the termination terms are set forth in your Engagement Agreement.
We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including:
Upon termination, your right to use the Services ends immediately. Provisions of these Terms that by their nature should survive termination will survive, including provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution.
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles.
Before filing any formal legal action, you agree to attempt to resolve the dispute by contacting us at peter@cadenceadvisers.com. We will attempt to resolve the dispute informally for at least 30 days before either party may pursue formal action.
Any legal action arising out of or relating to these Terms or the Services that is not resolved informally must be brought exclusively in the state or federal courts located in Norfolk County, Massachusetts. You consent to the personal jurisdiction of those courts and waive any objection to venue.
Nothing in these Terms limits your rights under Massachusetts General Laws Chapter 93A.
You and Cadence agree that any dispute will be brought in an individual capacity, and not as a plaintiff or class member in any class or representative action. Class arbitration is not permitted.
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of the Terms. If we make material changes, we will provide additional notice (such as by email or a prominent notice on the Site) before the changes take effect.
Your continued use of the Services after a change to these Terms means you accept the updated Terms.
These Terms, together with the Privacy Policy and any Engagement Agreement, constitute the entire agreement between you and Cadence regarding the Services.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any provision of these Terms is not a waiver of that provision.
You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemic, government action, labor disputes, or failures of third-party providers.
Any notice to Cadence must be sent to peter@cadenceadvisers.com or to our principal address. Notices to you may be sent to the email address you provided.
Questions about these Terms can be sent to:
PKNT Enterprises, LLC d/b/a Cadence Advisers 15 Cattail Lane Sharon, MA 02067 peter@cadenceadvisers.com
These Terms of Service were last updated on May 7, 2026.